Frequently Asked Questions
East Side Movers stands out with 80+ years of family-owned experience, guaranteed pricing, and a specialized focus on both commercial and residential relocations. From offices to homes, our team delivers dependable, full-service moving solutions with professionalism and zero surprises.
Yes. After conducting an on-site or virtual walkthrough, we provide a firm, binding price based on your relocation needs. This guaranteed pricing eliminates hourly charges, hidden fees, and unexpected costs on moving day.
ESM specializes in commercial, industrial, office, institutional, government, and residential moves. Whether you are relocating a corporate headquarters, a small office, a family home, or an apartment, we customize the process to fit your timeline and requirements.
Absolutely. Our commercial relocation team manages everything from detailed pre-move planning and project management to packing, transporting, installing furniture, and coordinating IT equipment. We work to minimize downtime, protect your assets, and keep your operations running smoothly.
Yes. Through Upstairs Downstairs Moving, we offer concierge-level residential services with expert packing, secure crating, white-glove handling, and a seamless move-in setup. Our crews are trained to handle everything from delicate antiques to challenging stairwells with care and precision.
To ensure a clean and safe move, we use disposable, recyclable paper pads rather than reusable fabric pads. It eliminates the risk of transferring bed bugs or other contaminants between clients. Every move is protected with fresh, single-use materials.
Yes. Our climate-controlled warehouses in Mt. Vernon, NY, and Bridgeport, CT, offer short- and long-term storage with 24-hour security. Items are paper-padded, shrink-wrapped, barcoded, and stored in sealed vaults or open rooms for reliable protection and easy retrieval.
We provide secure, compliant shredding and digital media destruction services. Every job includes a Certificate of Destruction and full digital tracking for chain-of-custody documentation—ideal for managing financial records, medical files, personnel documents, and sensitive business data.
Yes. Our skilled technicians install furniture from major manufacturers, including Steelcase, Herman Miller, Knoll, and Haworth. We set up modular workstations, ergonomic stations, collaborative spaces, and more—ensuring precise, efficient, and professional installations.
Our IT relocation specialists are trained to disconnect, label, pack, move, and reconnect sensitive technology with exceptional care. We also provide organized wire management at the destination to ensure a clean and functional setup.
We offer standard liability coverage, declared value protection, and the option to secure all-risk insurance through your provider. ESM also carries up to $5 million in Certificate of Liability coverage and can supply COIs for building management upon request.
We recommend scheduling your move as soon as your relocation details are confirmed. It allows our team to conduct the required assessment, plan logistics, and ensure a smooth, well-organized moving process.